Partnerships That Drive Success
AI ERA
Microsoft 365
Collaboration Tools
ServiceNow
Ticketing
Azure OpenAI
LLMs
Genesys
Telephony
Joint GTM & SaaS Offerings
We partner with GSIs to create joint go-to-market strategies, integrating our AI-powered solutions into their service offerings.
Optimized Service Delivery
GSIs leverage our platform to drive significant cost savings while enhancing automation and resolution speed.
Seamless Transitions
Our knowledge management and training capabilities help GSIs manage successful transitions for enterprises, ensuring minimal disruptions.
Strategic Alliances with MSPs & GSIs
We collaborate with leading Managed Service Providers (MSPs) and Global System Integrators (GSIs) to deliver seamless AI operations. Our platform empowers GSIs to enhance operational efficiency, reduce costs, and deliver better service outcomes for their clients.
Technology Partnerships
Our ecosystem extends to industry-leading cloud and IT service management platforms:
✅ Microsoft Azure
✅ Amazon Web Services (AWS)
✅ Google Cloud
✅ ServiceNow
These integrations enhance our AI capabilities, enabling scalable, secure, and efficient IT operations for enterprises worldwide.
A leading Singapore-based semiconductor company implemented our AI-powered HR helpdesk chat solution, achieving:
✔ Faster resolution by AI-driven responses
✔ Reduced workload for HR teams
Optimizing HR Helpdesk for a Global Semiconductor Leader
A North American automotive giant leveraged our platform to cut down autonomous driving test case creation cycles from weeks to hours—accelerating innovation and reducing operational costs.
Accelerating Autonomous Driving Innovation
A global system integrator (GSI) used our Transition Assist capabilities to successfully transition a large outsourcing program, ensuring knowledge continuity and minimal disruptions.
Seamless Transition for Large-Scale Outsourcing Programs
Success Stories
Our platform has consistently delivered transformative value across industries, enhancing efficiency, reducing costs, and driving automation at scale.
A renowned University Medical Center deployed multiple modules of our platform to:
✔ Deflect a high volume of IT support calls from human agents to virtual assistants
✔ Boost agent productivity using CoResolve models, significantly reducing average handle time (AHT)
Enhancing IT Support for a Leading University Medical Center
A top-tier GSI leveraged our platform to:
✔ Shorten RFP response cycles and improve the quality of submissions
✔ Boost presales efficiency, leading to a higher win ratio and increased throughput
Optimizing RFP Responses for a Leading GSI
Integrations
Seamlessly Connect with Your Ecosystem
Our platform integrates effortlessly with leading enterprise systems, tools, and technologies, creating a unified ecosystem to maximize efficiency and productivity.
Ticketing and Case Management
A leading digital workflow platform that automates IT, employee, and customer workflows.
A suite of intelligent business applications for CRM and ERP.
A customer relationship management solution that brings companies and customers together.
Telephony Systems
Enhance communication and customer interactions with our telephony integrations:
Genesys
A leader in cloud customer experience and contact center solutions.
Azure Communication Services
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AWS Connect
An easy-to-use omnichannel cloud contact center from Amazon Web Services.
Cisco
A multinational technology conglomerate known for its networking and communication products.
Azure OpenAI
Microsoft’s integration of OpenAI’s advanced language models.
Claude
An advanced AI assistant developed by Anthropic for natural language understanding.
Cohere
A platform offering natural language processing models to generate, categorize, and organize text at scale.
LLMs
ChatGPT (OpenAI)
A conversational AI model renowned for its contextual understanding and creative outputs.
LLaMA (Meta AI)
A high-performance language model by Meta designed for advanced AI applications.
Bard (Google AI)
Google’s AI assistant optimized for creativity and information synthesis.
Collaboration Tools
Boost team productivity with seamless integrations into your collaboration stack:
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Microsoft 365
A suite of productivity applications and services by Microsoft.
Zoom
A leading platform for video communications and virtual meetings.
Webex
A collaboration tool by Cisco for video conferencing, online meetings, and webinars.
Identity and Access Management (IAM)
Okta
An identity management service that provides secure access to applications and devices.
Ping Identity
A robust identity solution offering intelligent identity orchestration and secure access.
Duo Security (Cisco)
A multi-factor authentication tool ensuring secure logins for users and devices.
OneLogin
A cloud-based identity and access management platform with secure single sign-on (SSO).
ForgeRock
A comprehensive identity management solution for secure digital access.
IBM Security Verify
AI-powered access management for a seamless and secure user experience.
Auth0 (by Okta)
A flexible identity management platform for developers, providing authentication and authorization solutions.
User Experience Management
Deliver exceptional user experiences with insights from top user experience management tools:
Nexthink
A digital employee experience management software providing insights into IT performance and user satisfaction.
Microsoft Intune
A cloud-based service focused on mobile device management (MDM) and mobile application management (MAM).
Always Growing
We continuously expand our integrations to include the latest tools and technologies, ensuring that our platform evolves alongside your business needs.